The launch of the Nexus One smartphone has proved frustrating for U.S. consumers - and less than successful for Google, according to a BBC report.
Americans can buy the phone from Google for $529 or get it with a T-Mobile contract for $179. Only new (not existing) T-Mobile customers qualify for the deal, fuelling many complaints. Meanwhile, other new users are moaning either about the level of support available or 3G connection problems.
All of this comes in advance of the arrival of the phone in the UK (through Vodafone) although prices and launch dates have yet to be confirmed.
Let's hope - for Google's sake and on behalf of their customers - that these issues are resolved by the time the phone does go on sale here.
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